During the First World War three quarters of a million families were informed of the death of a relative by telegram. Today we do things differently.

This Army DVD & training package gives the Casualty Notifying Officer (CNO) and Visiting Officer (VO) the basic tools necessary to give the best possible support to the family of a dead or injured soldier.

Making this was an emotional experience for everyone. Families and loved ones, as well as serving soldiers and service personnel, tell their moving stories with dignity and sensitivity.